How to Clean Commercial Digital Signage Safely: Complete Cleaning Guide

Are you a first time buyer who happily purchased a digital signage, only to find it looking dirty after a while?

Have you bought monitorcleaning products specifically to extend the life of your advertising display, only to find them ineffective?

Actually, cleaning commercial digital signage is very simple; just follow the steps below.

Essential knowledge you need:

Most people don't understand the difference between display digital signage and other electronic product(such as mobile phones and tablets).

So they clean digital signage screen using the same methods, only to find that the devices malfunction or become increasingly difficult to use

after a period of use.

In fact, not the entire touch screen monitor can be wiped with water. It depends on whether it's an indoor or outdoor advertising display.

Indoor digital signags and high brightness advertising displays are not waterproof.

Refer to the table below to see which parts can be cleaned.

1.Precautions for cleaning indoor advertising display

If you would like to understand this more clearly, you can view the detailed diagram of the various components of the digital signage screen below.

2.Precautions for cleaningoutdoor LCD display:

Outdoor advertising displays have a certain degree of water resistance, which makes their cleaning methods different from indoor advertising displays. Outdoor advertising displays mainly come in IP55, IP65, and IP66 ratings, each with different performance levels.

Generally speaking, even a standard IP55 outdoor advertising display needs to be waterproofed, and the ventilation filter on the back needs tobe removed and thoroughly cleaned with a cloth.

IP66 and IP65 outdoor advertising displays are mainly referred to as sealed advertising displays, providing complete waterproofing, but they cannot be submerged in water.

Which digital signage cleaning agents should never be used?

Blacklist: Windex, Glass Cleaner, Bleach, 95% Alcohol, Acetone

Recommended ingredients:

✅ Distilled Water

✅ Screen Cleaner

✅ 70% Isopropyl Alcohol (IPA)

✅ Be careful not to use 95% Isopropyl Alcohol (IPA), as it evaporates too quickly and can damage the display screen.

How to properly clean your digital signage to extend its lifespan?

1. Turn off the power and unplug the device.

2. Prepare the recommended solution and 2-3 microfiber cloths (do not use paper towels or non-microfiber cloths).

3. Pour the solution into a container and soak the microfiber cloths in it.

4.Gently wipe the stain, always in the same direction, and note whether the digital signage kiosk is for indoor or outdoor use. Indoor

advertising displays are only suitable for areas where liquids may come into contact with the product. Outdoor advertising displaysare fully

waterproof by default.

5. Wipe several times until clean.

Tips:Note that you must never press the screen directly, otherwise the internal damage to the product will be irreversible.

How often should you clean digital signage?

If the local area is dusty or the environment is dirty, it is recommended to increase the frequency of wiping. Be careful when wiping to avoid

damaging the display digital signage.

Industry expertise in extending the lifespan of touch screen monitors:

Do you think an LCD screen only needs a clean exterior? Actually, that's far from enough.

Here are some details you absolutely must pay attention to:

Ventilation and Dust Prevention:

1. Leave 5-10cm of space around the equipment for heat dissipation, and clean the dust from the ventilation holes regularly.

2. In dusty environments (such as factories), it is recommended to install a dust cover, but ensure adequate heat dissipation.

Power Management:

1. Disconnect the power supply when not in use for extended periods to reduce circuit load.

Avoid Impact/Squeezing:

1. Handle with care during transportation or installation; do not place heavy objects on the surface.

Regular Inspection:

1. If flickering, color spots, dead pixels, or other abnormalities occur, repair them promptly.

In what situations should you avoid cleaning digital signage ?

If you see any of the following issues with your display digital signage, please do not attempt to clean it further.

1. Screen freezes or malfunctions

2. "Water inside the panel" error message

3. Touch panel malfunctions

4. "Dead pixels" error message

In this case, please stop operating the device immediately and seek assistance from a professional or the manufacturer's after-sales service‍.

Summary

The normal lifespan of a digital signage self service terminal is 60,000 hours. Proper cleaning is a proactive investment. When a digital signage

self-service terminal malfunctions, it can sometimes take weeks to send it back to the manufacturer for repair.

Therefore, please refer to the information above and follow my steps to properly clean your digital signage self service terminal to extend

its lifespan.

Why choose VETO?

VETO is a company specializing in LCD displays with 19 years of experience providing display solutions. As a direct manufacturer, our products

are cost-effective, offering both competitive pricing and superior quality. We accept retail and wholesale orders and provide OEM and ODM

services. If you are looking for a suitable and professional LCD display manufacturer, please feel free to contact us.

FAQ

1.Do New digital poster displays Need Immediate Cleaning?

Many customers have asked this question. Here's my unified answer: No, you don't need to. Just remove the protective film from the new digital

poster displayaccording to the manufacturer's instructions. Then, clean it when it gets dirty again.

2.Why do some digital poster displays, get dirty so easily?

Some digital poster display lack dust protection, and in locations with lots of cars, roads, or restaurants and bubble tea shops, they easily accumulate dirt and require frequent cleaning.

3.What Can Damage a Commercial LCD Display?

1. Excessive dust on the connectors, if not cleaned regularly, can corrode the connectors and cause charging problems.

2. Water can get into the edges or motherboard of non-waterproof indoor products.

3. Crowded placement of the monitor, preventing proper ventilation and heat dissipation, can cause the motherboard to overheat, reducing

   the monitor's lifespan.

4.Does Regular Cleaning Really Extend digital poster display, Lifespan?

Of course.

1.It removes dust from the connectors, preventing corrosion and extending their lifespan.

2. Itkeeps the vents clear, preventing motherboard overheating and extending its lifespan.

3. Itdirt from the screen, allowing the LCD to continue displaying brand and product information in high definition and improving the monitor's touch sensitivity.

5.How to avoid digital poster display to haveleaving watermarks?

1. Use only a small amount of cleaning solution.

2. Be sure to use a fine-mesh cloth and wipe in the same direction only; avoid haphazard cleaning.

3. Avoid cleaning in direct sunlight.