FAQ

Looking for the perfect digital signage solution for your business or retail store?

Our FAQ knowledge base compiles the most frequently asked questions—covering product features, customization services, after-sales support, and more—to help you quickly find answers. If your specific needs aren’t addressed here, contact our support team for 7×12-hour personalized assistance.

How about a digital signage display partner for your company or retail store?

When selecting a digital signage supplier, it’s important to evaluate their experience, qualifications, and ability to deliver quality products. Here’s why you can trust us:
Industry Experience
We have over 12 years of experience in the commercial display industry. Our products are exported to over 100 countries and regions including Europe, the Middle East, and Asia, with an excellent reputation among global partners.

Company Qualifications
Our products have passed major international certifications such as CE, FCC, and RoHS, ensuring full compliance with safety, environmental, and quality standards.

Company Strength
We operate a 6,000㎡ factory with a professional team of over 100 staff members, covering R&D, production, sales, and service. We offer comprehensive pre-sales and after-sales support to ensure customer satisfaction.

Project Experience
We have successfully delivered digital signage solutions for a wide range of applications, including indoor advertising, retail stores, shopping malls, transportation hubs, and more. Our experience ensures that we can meet both standard and customized project requirements.

Do you provide customized services?
Yes, we can provide you with customized services according to your needs, support OEM & ODM services, and customize product size, color, logo, etc. If you have any needs, please contact us immediately.
What are the different types of digital signage displays you have?

There are different types of digital signage displays for advertising machines, which are usually divided into indoor digital signage, outdoor digital signage, and semi-outdoor digital signage. Indoor advertising machines usually include: floor-standing digital signage, wall-mounted digital signage, portable smart tv, streched bar display full-screen digital signage, touch kiosks, and elevator advertising machines. Outdoor advertising machines usually include: outdoor battery digital poster, ultra thin outdoor lcd display, Semi-outdoor digital signage: hanging advertising display, floor-standing advertising machines, double-sided hanging screen, and double-sided floor-standing display.

How to control the digital signage display

Android system is equipped with a free CMS. You can remotely control it through the cloud, or use the mobile phone LEDArt software to upload content. You can also play advertisements directly through a USB flash drive, or use third-party software to play content. It is recommended to use CMS background remote update for networked advertising machines, which supports functions such as loop, split screen, and synchronous playback; U disk can be inserted for playback in an offline environment; upload videos or pictures. In general, we recommend using a cloud control system and mobile phone LEDArt software to control the screen.

What brand of LCD panel do you use?

The LCD panels are from well-known panel suppliers such as BOE LG, AUO, etc., to ensure the quality of the products

What's the shipment terms and delivery time of your company?

We can accept all kinds of shipment terms, like EXW, FOB, FCA, DDP,etc. Normally for small quantity, regular product is 2-3 working days, customized product require 20-25 working days

What is your MOQ?

Our company is a manufacturer, mainly engaged in wholesale and retail. There is no minimum order quantity. If you have wholesale or large quantity needs, please contact our sales.

How long is the warranty of digital signage and display?

The warranty period is generally 1-3 year, excluding man-made damage

The floor-standing advertising display supports touch function?

Generally, it supports capacitive touch within 32 inches and infrared touch above 43 inches. You can choose according to your needs. There are also non-touch ones.

Is it available in both touch and non-touch options?
Yes, we have a variety of touch options, including capacitive touch, infrared touch, and nano touch. Choose based on the type or size of your product. In addition, we also support non-touch versions.
How do I choose digital signage?

Choosing the right digital signage requires careful consideration of usage scenarios, feature needs, screen size, and long-term maintenance. Here’s a clear step-by-step guide to help you make the right choice:

● Identify the usage environment – Indoor or outdoor.

● Select the screen size – Based on your content and viewing distance.

● Check key specifications – Resolution, brightness, touch function, operating system.

● Choose the right panel type – IPS offers better viewing angles, LED is widely used,

● Content management – Does it support remote control?

● Warranty period – Ensure proper after-sales support.

● Certifications – Check for relevant safety and quality certificates.

The most important factors are quality, functionality, and suitability for your environment. VETO commercial displays help you find the digital signage solution that fits your needs best.

Why your besiness needs digital signage?

Advertising machines can help your company efficiently deliver brand information, increase product exposure and attract potential customers. Through dynamic visual content, it can accurately reach the target audience in shopping malls, exhibition halls, stores and other scenes, and enhance the interactive experience. It supports remote management and real-time content updates, greatly reducing the printing and labor costs of traditional advertisements. At the same time, it plays 24 hours a day, strengthens the brand image and promotes sales conversion. It is an intelligent tool to enhance market competitiveness in the digital marketing era.